Enterprise Architecture

 

 

Enterprise Application Architecture Model for Student Burger 

Management levels:

Senior and Middle Management:

- Role: The business owner fulfills both strategic oversight and operational supervision, setting goals and ensuring smooth daily operations.

- Responsibilities:

  - Setting strategic objectives like increasing sales by 20% in the next quarter.

  - Guiding operational staff in executing tasks efficiently.

  - Implementing strategic directives such as introducing new menu items.

  - Reporting operational performance and challenges to the business owner for decision-making.

Operational Staff (Operational Managers):

- Role: Frontline operational managers execute tasks to maintain daily operations.

- Responsibilities:

  - Taking customer orders, handling payments, and ensuring timely service delivery.

  - Supervising food preparation, managing inventory levels, and maintaining cleanliness standards.

  - Scheduling staff shifts and coordinating workflow to meet demand.

Business Functions:

1. Sales and Marketing:

   - Functions:

     - Order management: Taking orders via website, phone, or email.

     - Marketing campaign execution: Launching "Buy Two Burgers for 1" promotions.

     - Customer engagement: Sending email and SMS notifications for order updates.

2. Finance and Accounting:

   - Functions:

     - Financial record-keeping: Updating sales and expense records daily.

     - Cash flow monitoring: Holding monthly budget meetings to review cash flow.

     - Payment verification: Reconciling cash and mobile money transactions with orders.

3. Manufacturing and Production:

   - Functions:

     - Ingredient management: Tracking burger bun and patty stock levels in real-time.

     - Food preparation: Following standardized recipes for burger assembly.

     - Stock replenishment: Automatically reordering buns when stock falls below a threshold.

Architecture Overview:

- The architecture facilitates clear roles, with the business owner overseeing strategy and operations.

- Access levels are defined based on roles, with operational staff handling day-to-day tasks.

- Integrated modules enable seamless coordination between functions, supporting efficient operations.

- User-friendly interfaces streamline tasks like order processing, financial tracking, and inventory management.

- Integration with external systems streamlines interactions with suppliers and payment processors.

Worker Hierarchy:

- All operational staff, including cashiers, kitchen workers, and order processors, report to the business owner.

- This hierarchical structure ensures streamlined communication and unified direction, enhancing operational efficiency.

- The business owner oversees all aspects of the student burger joint, providing guidance and support to operational managers for effective execution of tasks.